India’s largest airline, IndiGo Flights, is facing one of its biggest operational disruptions, with thousands of passengers stranded across major airports due to large-scale flight cancellations. Airports in Delhi, Mumbai, Bengaluru, Hyderabad, Pune, and Chennai saw long queues and frustrated travellers as the airline cancelled and rescheduled flights throughout the day.
Why Are IndiGo Flights Being Cancelled?
According to aviation officials, the main reason behind the cancellations is:
- Crew shortage due to updated DGCA pilot duty rules
- Operational mismanagement in crew rostering
- High winter traffic and congestion
- Aircraft rotation issues at busy airports
The new DGCA rules require better crew rest periods to reduce pilot fatigue. IndiGo reportedly struggled to adjust schedules quickly, leading to mass cancellations.
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How Many Flights Are Affected?
As per early estimates from airport authorities:
- More than 2,000+ flights across India have been cancelled or rescheduled in the past few days
- Metro airports like Delhi, Bengaluru, and Mumbai are the worst affected
- Several passengers reported last-minute SMS cancellations just hours before departure
Travel demand remains high due to festivals, weddings, and the holiday season—making the impact even worse.
What Should Passengers Do Now?
If your IndiGo flight has been cancelled or delayed:
1. Check your flight status
Use the IndiGo app or Flight Status tool with your PNR.
2. Use “Plan B.”
IndiGo provides free:
- Rebooking
- Cancellation
- Refund
You can choose any option at no extra cost.
3. Claim a full refund
If the airline cancels your flight, you are entitled to a 100% refund.
4. Arrive early at the airport
Due to sudden cancellations, counters are crowded—arrive at least 2–3 hours early.
Passengers Share Their Experience
Many travellers reported:
- Being stuck in queues for hours
- Missing connecting flights
- Not receiving timely alerts
- Difficulty getting customer support
Social media is flooded with complaints, with many requesting action from the DGCA.
When Will Operations Return to Normal?
Aviation experts say:
- It may take 7–10 days for schedules to stabilise
- Airlines need time to realign crew duties
- Weather and airport congestion will continue to cause pressure
IndiGo has issued a statement saying they are “working around the clock to restore normal operations.”
What IndiGo Passengers Should Remember
- Keep your PNR handy
- Take screenshots of cancellation messages
- Track refund status regularly
- Consider alternate airports or airlines if urgent travel is needed
Conclusion
The IndiGo cancellations have affected thousands of travellers across India. With new aviation rules, rising passenger volumes, and operational challenges, flyers are urged to stay updated and check their flight status frequently. IndiGo is expected to stabilise operations soon, but delays may continue for several days.
